Terms of Service

Last Updated: October 16, 2026

Welcome to BeThrifted.pk.

These Terms of Service ("Terms") govern your access to and use of our website, products, and online shopping services.

Please read these Terms carefully before placing an order.

By accessing our website or making a purchase, you agree to these Terms, subject to any applicable consumer protection rights.

1. About BeThrifted

BeThrifted is a Pakistan-based online fashion store specializing in curated pre-loved clothing and affordable branded fashion.

Our mission is to make stylish clothing more accessible while encouraging sustainable shopping practices.

Website: https://bethrifted.pk

Contact Email: help@bethrifted.pk

Call / WhatsApp: +92 323 6362682

2. General Conditions

By using our website, you agree to:

• Provide accurate contact, billing, and delivery information.

• Use our website only for lawful purposes.

• Avoid fraudulent purchases or unauthorized transactions.

• Respect our website's intellectual property and content.

• Follow the applicable terms for orders, payments, deliveries, and returns.

Customers must be legally capable of entering into purchase transactions or have the involvement of a parent or legal guardian where required.

We reserve the right to restrict fraudulent, abusive, or unlawful use of our services.

3. Nature of Our Products

Most products offered by BeThrifted are pre-loved, secondhand, or previously owned fashion articles unless a listing states otherwise.

Customers acknowledge that:

• Articles may have been previously worn or owned.

• Minor signs of use may be present.

• Most products are unique and available in a single quantity.

• Identical replacement articles may not be available.

• Condition grades reflect our assessment of an item's overall condition.

We aim to describe and photograph products as accurately as reasonably possible.

4. Product Conditions and Descriptions

Product pages may include information about:

• Brand

• Condition

• Size

• Measurements

• Color

• Fabric

• Product photographs

• Special features or notable imperfections

Condition categories may include Premium Plus, Premium, Excellent, and Good.

Customers should review all available information before ordering.

Minor differences in color may occur due to lighting, photography, or display settings.

If a product materially differs from its advertised description, customers may contact us under our Return & Exchange Policy.

5. Sizing and Measurements

Garment sizes may vary between brands, countries, and manufacturing periods.

We recommend customers rely on the actual measurements provided on product pages rather than labelled sizes alone.

Product measurements are approximate and may contain minor measurement variations.

Customers may contact our support team for additional information before purchasing.

6. Product Prices and Availability

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to update product prices, discounts, availability, and promotional offers.

Because most products are single-quantity articles, adding an item to the shopping cart does not guarantee its availability.

An order may be cancelled before fulfillment due to genuine stock unavailability, payment failure, suspected fraud, or an obvious pricing error.

If an order cannot be fulfilled after payment has been collected, an applicable refund will be arranged.

7. Orders and Payments

When placing an order, customers must provide accurate and complete information.

Payment options may include Cash on Delivery and bank transfer, depending on the options available at checkout.

Orders placed using advance payment methods will be processed after payment verification.

We reserve the right to verify orders before shipment.

An automated order acknowledgment does not guarantee that every item can be fulfilled.

8. Shipping and Delivery

We offer delivery to courier-serviceable locations throughout Pakistan.

Free standard shipping is available on eligible orders above PKR 3,500/-.

For orders that do not qualify for free shipping, applicable delivery charges will be shown at checkout.

Estimated delivery times may vary depending on location, courier availability, and operational conditions.

For complete details, please review our Shipping & Delivery Policy.

9. Returns, Exchanges, and Refunds

Eligible products may be exchanged according to our Return & Exchange Policy.

A 7-day exchange request window applies to qualifying orders under the published policy.

Monetary refunds are generally limited to qualifying product problems, unavailable prepaid items, eligible cancellations, and circumstances required by law.

Please review our Return & Exchange Policy and Refund Policy before placing an order.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

10. Promotions and Discount Codes

From time to time, BeThrifted may offer:

• Promotional discount codes

• Seasonal sales

• Exclusive customer offers

• Free-shipping promotions

• Limited-time discounts

Each promotion may have specific eligibility requirements, validity periods, or restrictions.

Unless otherwise stated, promotional codes cannot be combined.

Discounts may be withdrawn or modified for future orders, but changes will not retroactively alter accepted and paid orders without an appropriate basis.

11. Customer Accounts

Customers who create an account are responsible for maintaining the confidentiality of their login information.

You agree to notify us if you suspect unauthorized access to your account.

We may temporarily restrict access where reasonably necessary to protect accounts, investigate fraud, or maintain website security.

12. Website Content and Intellectual Property

Content created by BeThrifted, including original website designs, product descriptions, photographs, graphics, and branding, is protected by applicable intellectual property laws.

Unauthorized copying, redistribution, or commercial use of our original content is prohibited without permission.

Third-party brand names, logos, and trademarks appearing in product listings remain the property of their respective owners.

References to branded pre-loved products do not imply sponsorship, endorsement, or affiliation with those brands.

13. Third-Party Services

Our website may use third-party services for:

• Payment processing

• Delivery and logistics

• Website hosting

• Analytics

• Customer communications

These providers may have their own terms and privacy practices.

BeThrifted is not responsible for the independent content or policies of external websites.

14. Website Availability

We aim to maintain an accessible and reliable shopping experience.

However, website availability may occasionally be interrupted due to maintenance, technical issues, service-provider disruptions, or other circumstances.

We do not guarantee uninterrupted access to every website feature at all times.

15. Limitation of Liability

To the extent permitted by applicable law, BeThrifted is not responsible for losses arising from events beyond our reasonable control, including certain third-party service failures or interruptions.

This provision does not exclude responsibility for confirmed order obligations, qualifying product problems, or consumer remedies protected by law.

16. Privacy and Customer Data

Your personal information is handled according to our Privacy Policy.

By placing an order, you understand that certain personal information must be processed for payment verification, order fulfillment, delivery, and customer service.

Please review our Privacy Policy for further information about data collection, security, cookies, and customer rights.

17. Changes to These Terms

We may revise these Terms of Service to reflect changes in our business, website operations, or applicable requirements.

Updated Terms will be published on this page with the relevant revision date.

Material changes affecting existing orders will be handled in accordance with applicable law and the terms in effect for those orders.

18. Governing Law

These Terms are governed by the applicable laws of Pakistan.

Any disputes relating to orders or the use of our services will be addressed in accordance with applicable Pakistani law and the jurisdiction of the competent courts.

19. Customer Support

For questions regarding our Terms of Service, products, payments, or orders, please contact:

BeThrifted.pk

Website: https://bethrifted.pk

Email: help@bethrifted.pk

Call / WhatsApp: +92 323 6362682

Location: Lahore, Pakistan

Thank you for shopping with BeThrifted.

Preloved. Handpicked. Sustainable.